At ZenFlow, we value your trust and are committed to protecting your personal information. This Privacy Policy details how we collect, use, and protect your data when you visit this website or book a well-being coaching session.
When you visit our site, submit booking requests, or correspond with us via email, we collect personal details that you voluntarily provide. This may include your name, email address, phone number, location, and any reflective answers you share regarding your wellness goals or burnout challenges. We also collect anonymous usage metrics through cookies and Google Tag Manager.
We use your personal details exclusively to:
Respond to your Clarity Call or session booking inquiries.
Customize and prepare for our 1:1 coaching deep-dives.
Send administrative updates regarding scheduling and session logistics.
Optimize website performance and refine the client user experience.
We treat your coaching discussions and personal information with utmost discretion and respect. Your details are never sold, rented, or shared with third parties for marketing purposes. Sensitive data is stored in secure, private files and standard encrypted email servers accessible only by Nilanjana.
This website uses basic analytical tracking via Google Tag Manager and cookies to understand traffic sources and page interaction. We respect user privacy and adhere to "Do Not Track" browser preferences, which automatically bypass tracking when enabled. You can also manually configure your browser to block or refuse cookies.
You have full authority over your data. At any point, you may request to review, update, or permanently delete the personal details we have stored by sending a written request to zenflowwithnilanjana@gmail.com. We will process and confirm your request within a standard business window.